Celebrating 50 years of Quality Food Packaging

Quality Technician at Genpak Westlake

Genpak Westlake, Charlotte, NC


Role and Responsibilities

Open Interviewing Fairs EVERY TUESDAY and THURSDAY!

10 am to 12 pm and 2 pm to 4 pm.

10601 Westlake Dr., Charlotte, NC 28273

Come on by and apply in person, get a quick interview, and start the process to join the Pak...Genpak!!!



Position Summary:


This position is truly a support staff position and will assist the Quality Control Manager in implementation of protocols and procedures & collaborate with management to establish and maintain programs to ensure production of safe high-quality products.It will also maintain all aspects of Product Safety, Quality and other Plant specific programs.These programs include but are not limited to: GMP, HACCP, SOP/SSOP, Training and Analytical testing procedures. 

Essential Duties & Responsibilities:

  1. Daily Quality Activities:
  • Assist the Quality Manager in the maintenance of HACCP and SQF plans for all areas of the plant.
  • Verify process control practices and compliance, bringing ideas forward for process/program improvement
  • Coordinate and clarify quality policies for all areas of the facility
  • Conduct daily product sampling and coordinate resolution of concerns
  • Verify quality documentation accuracy

2. Improve Quality Process:

  • Execute plant monitoring and product testing programs\
  • Execute process control audits with the ability to recognize deviations
  • Facilitate understanding of processing specifications
  • Resolve quality issues and conduct quality complaint investigations
  • Provide quality training to employees (SQF, GMPs, etc.)

           3. Problem Resolutions in-Plant:

  • Investigate problem root causes in cooperation with appropriate department
  • Discuss solutions to production problems in cooperation with production & assist with implementation of agreed upon solution
  • Maintain QC Hold Accuracy; identify causes of deviations and corrective actions
  • Work with production to eliminate deviations which result in non-compliance records or documentation
  • Coordinate disposition of retained product in a timely manner
  • Coordinate corrective action and preventative measures where facility deviations occur


Supervisory Responsibilities:

  • None

Qualifications and Education Requirements


  • Strong communication skills with ability to work in a team environment
  • Strong computer skills (Word, Excel,  SPC software)
  • Basic knowledge of process improvement techniques
  • Knowledge of HACCP, GMP and SQF requirements
  • Ability to use testing equipment (Ruler, calipers, Instron, etc.)
  • Basic knowledge of analytical problem-solving methodologies
  • Knowledge of safety practices in a manufacturing environment


  • High school diploma. Minimum of 1 years of quality assurance experience.

Additional Notes

Genpak offers a extensive benefits package that is second to none in the food packaging industry:

  • FREE Medical
  • Dental
  • Vision
  • Cancer Idemnity Insurance
  • Life Insurance 
  • Auto Insurance
  • Long and Short-Term Disability
  • Matching 401K
  • Paid Vacation after 60 Days of Employment
  • Paid Holidays
  • Tutition Reimbursement
  • Employee Assistance Program
  • Advancement Opportunities 


We are an equal opportunity employer.
Pre-employment drug screen, physical & background check required.